1 comment

False advertising, lies, hang up, no reply to emails, in one sentence: "as bad as it can get!"

I ordered a camera in February, reported in stock, 5 to 8 days shipping.... I received an email to call to confirm the order, which I did, the guy tried to sell me the same product (same part #!) at a much higher price, telling me the one I had ordered was a China model coming from overseas, due in the US only 3 weeks from now... but I stuck to my original order.

As it did not show up in 3 weeks, nor any order confirmation, I called again, to hear: we are out of the black model, that's why you did not get it, do you want the silver one instead? Sure, does not matter to me, please ship the silver one, but why did'nt I get any message from you? It never arrived either.... so my last call today, 2 months later: "This item was out of stock, your order was cancelled!"

"How come I did not receive any update about this?

"Well, this was emailed to you.." and another hang up, no sorry, no can I find you something else, nothing.... except now this email:

Dear XXXXX

Per your request we have canceled your order, your card has not been charged nor will it.

Thank you

-Daxmart

Well, interesting, isn'it?

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Daxmart. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company BH Photo Video that you may also consider. Also, you can continue reading comments about Daxmart.

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Anonymous
#979791

You're lucky you didn't get charge! Ever read their terms of service agreement? I think Lewis Black help write it.

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