1 comment

False advertising, lies, hang up, no reply to emails, in one sentence: "as bad as it can get!"

I ordered a camera in February, reported in stock, 5 to 8 days shipping.... I received an email to call to confirm the order, which I did, the guy tried to sell me the same product (same part #!) at a much higher price, telling me the one I had ordered was a China model coming from overseas, due in the US only 3 weeks from now... but I stuck to my original order.

As it did not show up in 3 weeks, nor any order confirmation, I called again, to hear: we are out of the black model, that's why you did not get it, do you want the silver one instead? Sure, does not matter to me, please ship the silver one, but why did'nt I get any message from you? It never arrived either.... so my last call today, 2 months later: "This item was out of stock, your order was cancelled!"

"How come I did not receive any update about this?

"Well, this was emailed to you.." and another hang up, no sorry, no can I find you something else, nothing.... except now this email:

Dear XXXXX

Per your request we have canceled your order, your card has not been charged nor will it.

Thank you

-Daxmart

Well, interesting, isn'it?

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Daxmart. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company BH Photo Video that you may also consider. Also, you can continue reading comments about Daxmart.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Daxmart to other companies on our site.

Had an Experience with Daxmart?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#979791

You're lucky you didn't get charge! Ever read their terms of service agreement? I think Lewis Black help write it.

You May Also Like

Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more Swagway - Buyer Beware! Swagway "I bought a brand new (or so I thought) X2 on 12/8/16 straight off of the company website. It was a promo deal that included the board and bag. When..." Read more Never Purchase a Carrier Product Carrier "5 year old unit and still under warranty. ISSUE #1: On June 20, 2017 the blower motor on my 48ES-A420903-GP HVAC/Gas Pak stopped working. It was after 4:00pm and the..." Read more Samsung Electronics - Samsung 78 curved TV 4KUHD Samsung Electronics "I purchased A 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more Tj Maxx - Gum in my online order Tj Maxx "I recently received an online order. I sent it back today. The bralette I ordered was opened and someone stuck gum on the bralette with a now and later wrapper...." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more