Arkansas, United States
1 comment
100% full Not resolved

HI, I ORDERED A NIKON D5500 FOR $529.00 THEN WHEN I CALLED TO CHECK ON THE ORDER THEY TOLD ME I WOULD BE BETTER OFF WITH THE US VERSION FOR $679.00 THEN WAS TOLD IF I ORDER WITH THE 18-55MM LENS KIT IT WOULD BE $779.00 FOR THE KIT.I ORDERED THE NIKON D5500(US) VERSION WITH 18-55MM LENS & WHAT THEY SENT ME WAS THE NIKON D5500(HK) 18-55MM KIT WHERE THE (HK) MEANS (HONG KONG) VERSION NOT (US).

ON TOP OF THAT, THERE ARE NO WARRANTY PAPERS, NO CD ROM, THE SERIAL# IS NOT IN THE NIKON US RECORDS (I CHKD WITH NIKON), THE BOX IS SMALL (THE US VERSION BOX IS BIGGER) AND ALL NIKON PRODUCTS ALWAYS HAVE IN WRITING WHERE THEY COME FROM (SEE THE PICTURES; ONE IS FROM FROM HK & THE OTHER FROM US). ALSO, THEY HAVE THE WORSE CUSTOMER SERVICE IN THE PLANET!! WHEN CALLED TO COMPLAINT, I WAS MISTREATED AND ONE TIME THE PERSON EVEN HUNG UP ON ME! THEIR RETURN POLICY SAYS YOU HAVE TO PAY A 15% RESTOCKING FEE WHICH YOU CAN IMAGINE THEY'RE GONNA HAVE TO WAIT TILL *** FREEZES OVER TO GET FROM ME BECAUSE THERE IS NO WAY IN *** I WILL PAY WHEN THEY SENT ME SOMETHING THAT WAS NOT WHAT I ORDERED!

OH, AND THEY EVEN DARED TO SAY THAT NIKON LIES TO THE CUSTOMERS SO THEY (NIKON) CAN SELL THEIR PRODUCTS FOR MORE MONEY! ALSO, WHEN YOU PROCESS YOUR TRANSACTION, YOU THINK YOU ARE PAYING TO DAXMART BUT YOUR CREDIT CARD IS PROCESSED BY A PACKAGES INC (TOTALY DIFF COMPANY THAT IN THE END IS ONE & THE SAME). WHEN INQUIRED ABOUT IT WAS TOLD THAT DOESN'T EVEN EXIST BUT TURNS OUT IS THE SAME COMPANY, SAME RIPOFF, SAME BS!!! DO NOT, I REPEAT, DO NOT BUY ANYTHING FROM THIS COMPANY!

I AM SUBMITTING A CASE AGAINST THEM AS I TYPE THIS, THRU MY CREDIT CARD COMPANY & REFERRED THEM TO NIKON!!THESE PEOPLE ARE A FRAUD & ALL THEY'RE DOING IS STEALING $ FROM PEOPLE!!

Review about: Nikon D5500.

I didn't like: Customer service, Lied about sending product, Telephone interaction, Being hanged up on.

Review #635091 is a subjective opinion of a user.

1.0
Value for money
Warranty
Customer service
Price Affordability
Style and Design
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Ease of Use
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $779
Preferred solution Full refund

Had an Experience with Daxmart?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Comox, British Columbia, Canada #1232572

When you purchase a 'black market' Nikon or Canon camera you get no warranty.It has always been that way where they protect their local dealers.

The only way to circumvent that practice is if you are a pro photographer and your camera dies in the field in a foreign country and you can prove you are said professional on job and receipt is in your company name then they will give you a warranty.

I hope you have sucked it up ... it is what it is.

If you purchase a Toyota or Lexus in the US and import it into Canada same thing happens no Canadian warranty ....perfectly legal if you read the fine legal print.Many other product come with the same caveat.

You May Also Like

Duckfish Electronics - STAY AWAY AT ALL COSTS!! Duckfish Electronics "If you're looking for damaged, defective, reported stolen, fraud reported, blacklisted, financed, etc...and a fake attempt for quality cell phones, then this is the place for you. At first we..." Read more Samsung Electronics - Poor Quality Warranty Repair; Bad Customer Service Samsung Electronics "Refrigerator never made crushed ice – only whole cubes with the sides slightly shaved. Was that this was normal and not to worry about it, things would clear up on..." Read more Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more Vizio customer service is lacking Vizio "I ordered a brand new 2016 Vizio TV. It came delivered to me in an undamaged box but the unit is damaged. I sent the pictures as requested..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more COSTWAY: http://www.costway.com Costway "I like this things ,After a few months of hand washing, I was ready to quit! This is my review and demonstration of the Costway Twin Tub Washing Machine, sold..." Read more Dhgate - Customer service Dhgate "The first is the seller with name Luckcat. I have ordered from this seller a pair of sunglasses 45 days ago. Six days after paying, I received message that the..." Read more 123Stores - Unethical Company - Misleading Advertisig 123Stores "I purchased the dinette set reflected in the picture below thru Amazon.com on 5/9/2017 for $389.27. The actual seller was 123Stores.com. When the delivery truck arrived, they only had one..." Read more