Lake Wylie, South Carolina
Not resolved
1.0
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Customer service
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2 comments

I ordered the Lumix DMC-ZS40 camera online on black Friday. I received an order conformation saying that it would take 1-2 days to process. I never received any further information from them so I called customer care today and the guy is saying the camera that I ordered wont come with a battery and I need to pay extra for it and he also mentioned that the 5% discount is only for wire transfers!

Cheap marketing tricks...The site says the items are sold with factory supplied accessories...this includes a battery!! The factory doesn't sell a camera without a battery.

Review about: Daxmart Customer Care.

Reason of review: Not as described.

Preferred solution: honor their advertisments.

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Anonymous
#1171091

I had exactly the same experience.DO NOT BUY from them.

They are terrible communicators and hang up on you and then you get an email saying the item you are purchasing is not available.TERRIBLE business practices.

Anonymous
Lake Wylie, South Carolina, United States #925893

The company offered nothing to solve the problem. The only thing they did was hang up on me. The good news is that they didn't charge my credit card!

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